CompTIA A+

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The CompTIA A+ 1101-1102 certification is an internationally recognized credential aimed at entry-level IT professionals. This certification certifies their ability to manage, maintain, troubleshoot, install, and configure basic computer hardware, software, and networking technologies, effectively ensuring companies that the certified individual has a basic understanding of computer systems. It is extensively used as a standard for employing competent people in areas such as information technology, computer service, and technical support. Because it is valid across several platforms such as mobile and traditional devices, as well as operating systems such as IOS, Android, and Windows, the certification is extremely valuable and versatile


  • This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.

Module 1: Mobile Devices

  • Given a scenario, install and configure laptop hardware and components
  • Compare and contrast the display components of mobile devices.
  • Given a scenario, set up and configure accessories and ports of mobile devices
  • Given a scenario, configure basic mobile-device network connectivity and application support.


 Module 2: Networking

  • Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes
  • Compare and contrast common networking hardware
  • Compare and contrast protocols for wireless networking.
  • Compare and contrast common network configuration concepts.
  • Given a scenario, use networking tools.


 Module 3: Hardware

  • Explain basic cable types and their connectors, features, and purposes.
  • Given a scenario, install the appropriate RAM
  • Given a scenario, install or replace the appropriate power supply
  • Given a scenario, install and replace printer consumables.


 Module 4: Virtualization and Cloud Computing

  • Summarize cloud-computing concepts
  • Summarize aspects of client-side virtualization


 Module 5: Hardware and Network Troubleshooting

  • Given a scenario, apply the best practice methodology to resolve problems
  • Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power
  • Given a scenario, troubleshoot common issues with mobile devices.
  • Given a scenario, troubleshoot and resolve printer issues.
  • Given a scenario, troubleshoot problems with wired and wireless networks.

CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2)

Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.

CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing. CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.

Number of Questions

Maximum of 90 questions per exam

Type of Questions

Multiple choice questions (single and multiple response), drag and drops and performance-based

Length of Test

90 Minutes per exam

Passing Score

220-1101: 675 (on a scale of 900)

220-1102: 700 (on a scale of 900)

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